In a rapidly changing industry, some property and casualty insurers are pulling ahead of their competitors by focusing on...

The insurance industry is undergoing its own technological revolution — not just in the tools used but also in who, where...

Nimble, flexible, agile. They’re all demands placed on every company today, and their pervasive pressure has turned them...

The insurance industry was built on mutual trust. Insurance companies trusted their insureds to give truthful accounts of...

Who do property and casualty insurance customers turn to when they need help?

In the past, answers have included...

The auto insurance industry has been experimenting with technology and tools that are completely changing the way we...

Property and casualty insurers aren’t shying away from digital distribution. “[F]our out of five insurers either have, or...

Customer loyalty and retention are essential for stability in a rapidly changing world — and the world for property and...

Drones with onboard cameras have captivated national attention both as toys and as a potential privacy or security risk.

...

As direct-to-consumer sales proliferate in the digital age, insurance companies face both a challenge and an opportunity.