Tom Hammond

Recent Posts

Technology has changed the way we work, think, communicate and do business. Customer expectations have shifted...

Cybercrime costs businesses and individuals $600 billion per year, according to...

Customer acquisition costs are a familiar problem throughout the business world. On average, businesses spend five times...

As internet access becomes a necessity, so has the need for universally available information. Cloud computing meets this...

After the 2009 global economic crisis, the US economy has risen to strength once again. Yet certain economic indicators —...

In 1996, Progressive applied for a patent on its “motor vehicle monitoring system for determining a cost of insurance.”...

Google and other tech giants like Amazon are household names. Backed by ever-growing capabilities in data and its...

Customer loyalty is waning in property and casualty insurance at a time when insurers most need to retain a reliable...

Data breaches made headlines around the world in 2018. Companies like T-Mobile, Quora, Google, Orbitz and Facebook were...

A vision of the typical American family a few decades ago consisted of two parents, 2.3 children, a dog, and a home with...