BOLT Team

Recent Posts

The insurance industry was built on mutual trust. Insurance companies trusted their insureds to give truthful accounts of...

Who do property and casualty insurance customers turn to when they need help?

In the past, answers have included...

The auto insurance industry has been experimenting with technology and tools that are completely changing the way we...

Property and casualty insurers aren’t shying away from digital distribution. “[F]our out of five insurers either have, or...

Customer loyalty and retention are essential for stability in a rapidly changing world — and the world for property and...

Drones with onboard cameras have captivated national attention both as toys and as a potential privacy or security risk.

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As direct-to-consumer sales proliferate in the digital age, insurance companies face both a challenge and an opportunity.

P&C insurance is an old and stable line of business. As long as people own items, and as long as there are risks involved...

Smart home technol

Four years ago, a white paper by the Consumer Electronics Association and Parks Associates found that, at...

Reputation has become the No. 1 driver of auto insurance purchases, according to the 2018 J.D. Power U.S. Insurance...